Frequently Asked Questions
Everything you need to know about our nautical-inspired apparel and service.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days depending on your location relative to our distribution center.
What is your return and exchange policy?
We offer a 30-day return window for unworn, unwashed items with original tags attached. Exchanges are free, while returns for a refund may incur a small restocking fee.
How do I determine the best fit for Quaker Marine clothing?
Each product page features a detailed size guide. Our garments generally follow a classic, standard fit. If you are between sizes, we recommend sizing up for a more relaxed coastal feel.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and package weight.
How should I care for my waxed cotton or canvas items?
Waxed and heavy canvas items should be spot cleaned with cold water and a soft brush. Never machine wash or dry clean these items, as it will strip the protective coating.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets including PayPal, Apple Pay, and Google Pay.